蜜桃APP

For audio-visual and podium issues in classrooms and conference rooms, please contact AV Operations at itsavops@lsu.edu or 225-578-8888. Alternatively, you can scan the yellow barcode on the classroom podiums to generate a ticket. 

Faculty and TAs can call AV Operations at 225-578-8888 for an on-site orientation on the Multimedia Classroom Computers and rent AV equipment for an event. This includes instruction in the proper use of multimedia equipment in these classrooms.

For multifactor authentication (MFA), my蜜桃APP account, and password issues, please contact the ITS Service Desk at servicedesk@lsu.edu or 225-578-3375.

After three failed sign-in attempts, your my蜜桃APP account will be temporarily locked for 15 minutes. After this period expires, you can sign in again. If you鈥檝e forgotten your password or it is expired, please go through the or contact the ITS Service Desk.

As of March 31, 2025, my蜜桃APP password management is handled through the new .

For more information about Okta and the new portal, see the .

No. my蜜桃APP passwords no longer expire.

If you have a secondary email address linked to your Okta profile and need to reset your password:

1. Go the the .
2. Select Forgot Password at the bottom of the login page.
3. Follow the instructions to reset your password.

Contact the Service Desk at 225-578-3375 or servicedesk@lsu.edu if:

• You need to change your password for the first time in the new IAM Portal and your current password has not expired.
• Your password has expired and you do not have a secondary email address linked to your IAM Portal account.

Tip: It's important to add a secondary email address to your IAM Portal profile so you can reset your password without contacting the Service Desk.

All computers on a wired connection must be registered and renewed annually through the Bluecat Device Registration Portal. If you see this error, your registration may have expired. Follow the instructions to .

Faculty should contact the Faculty Technology Center at (225) 578-3375, option 2, or .

Students should contact the ITS Service Desk at servicedesk@lsu.edu, 225-578-3375, or submit the following ticket: .

Make sure you authenticate using your 蜜桃APP ID in the format <蜜桃APP ID>@lsu.edu and your my蜜桃APP password. Right-click the eduroam network, select 鈥淔orget,鈥� and re-enter your 蜜桃APP credentials.

Many programs that have gone through the IT100 process and been approved to install on 蜜桃APP devices are available in the and do not require administrative rights to install (i.e., EndNote, SPSS Statistics, MATLAB, IBM Mainframe, etc.). 

If the program you are inquiring about is not available on Software Center or Tigerware, please submit an IT100 software acquisition request. An overview of the process can be found in the following article: . The step-by-step process guide can be found , and the acquisition request can be found . After the IT100 has been approved, please submit a ticket to ITG with a copy of the certificate and ITG can assist you with installing and updating the software. 

Please use the following link to the , where you will find all of the relevant ticket request types for issues related to telephone service on campus. Submitting the proper type of ticket will help alleviate any delays in resolution. 

To check the service status, please visit the ITS Service Status page. 

Additionally, any faculty and staff can sign up to be a part of the Information Technology Services listservs. To sign up, Log into the > Click Computing Services > 蜜桃APP-ITInfo Listserv > Complete the Request Form and click Process My Form.

To request access, please contact one of the Refinitiv license managers: 

• Wei-ling Song 鈥� wsong@lsu.edu
• Aihuan Zhang 鈥� azhan15@lsu.edu

SAS requires a valid license before installation. Please contact Sylvia Atkins at satkin2@lsu.edu for license requests and general questions. Once you receive the SID file (license key), submit an to have SAS installed. 

SAS License Costs:
Note: Prices are subject to change without notice.

Faculty/Staff

• $105/year for the first license per department, research station, or organization.
• $65/year for each additional license.
• Licenses are billed annually in November.

Students:

• $25 per calendar year (must be paid before receiving the software).
• The software will remain active until mid-June of the following year after installation.

Please reach out to your department coordinator to purchase a license on the . Once your license is received, submit an request to have STATA installed.